• Partner as part of the global mobility team to facilitate the America Immigration program and global relocation program to provide a good employee experience and service delivery.
• Work collaboratively with the  Program Manager to track cases, provide data on case metrics to help inform global strategy, and ensure deadlines are timely met.
• Assist with cases associated with non-immigrant and immigrant visa filings, including H-1B, TN, E-3, L-1, O-1, J-1, PERM, EB-1, EB-2, and EB-3 cases, as well as global visas.
• Knowledge of the I-9 compliance process, form, and acceptable employment eligibility documents as required by the USCIS to maintain compliance with federal regulations.
• Conduct routine green card tasks such as postings, advertisements, and educating managers and employees on the process.
• Initiate services with outside vendors to assist with immigration, relocation and tax services.
• Monitor changes to employment status, job title, office location and salary and notify appropriate stakeholders.
• Support our vendor relationship to mitigate potential risks before they occur.
• Support the day-to-day operations and activities with the Immigration and relocation vendors to ensure compliance, cost-effectiveness and optimal service levels to our employees.
• Provide consultative support prior to and during domestic moves and cross border transfers, including cost analysis and vendor initiation and coordination.
• Support managing the process with employees, managers, and people business partners for employees who may need to be relocated due to maxing out on their work permits
• Help develop and maintain knowledge based articles to support our “self-service” initiatives. 
• Ensure foreign nationals are well-informed by the vendors regarding all stages of their immigrant status including timely documentation, strategy, and case progression.
• Audit vendor invoices for domestic and international programs (e.g. relocation management company, immigration law firm, tax consultants, etc.)
• Monitor immigration mailbox – Handle day-to-day inquiries regarding global mobility policies/programs as well as requests for information from managers, employees, recruiting team and outside immigration counsel.
• Maintain appropriate information in our immigration and global mobility records, including Public Access Files.

• 5+ years of U.S. Immigration experience (F1, H1B, L1, TN) and the entire Green Card process to include in-depth expertise administering corporate immigration programs in a corporate HR setting
• Additional experience in a law firm setting with large corporate clients a plus.
• Knowledge of global Immigration requirements within EMEA and APAC regions.
• A thorough understanding of US domestic relocation/international transfers and mobility tax compliance requirements.
• Experience with electronic I-9 Systems & E-verify, I-9 compliance and employment eligibility verification.
• Understanding of federal immigration laws and regulations.
• Ability to handle sensitive information with discretion and integrity.
• Excellent attention to detail, verbal and written communication skills.
• Ability to handle sensitive matters, maintaining privacy and confidentiality.
• Ability to address complex situations and communicate impact effectively.
• Experience reviewing company policies and practices to determine appropriate action.
• Technical aptitude and experience with Applicant tracking systems, INSZoom, Workday and ServiceNow. 
• Strong interpersonal and stakeholder relationship management skills, with the ability to work cross-collaboratively across multiple internal and external teams
• Strong project management, organizational, time management skills

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